We understand that unanticipated events happen occasionally in everyone’s life. It is our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment (or subject to 50% charge of appointment). This allows the opportunity for someone else to schedule an appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged 50% for their “missed” appointment.
If you start late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late we start, the therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to me and other customers, please plan accordingly and be on time.
We look forward to serving you!